Terms & Condition

Payment Terms and Conditions 
By placing an order on this website, you acknowledge and agree to comply with all applicable guidelines, rules, and policies issued by Ninetytwo. You further agree to be bound by any amendments, revisions, or updates to such policies as published on the platform from time to time.

All purchase orders and payments executed between you and Ninetytwo are subject to these terms and conditions. Payments must be completed using the methods, timelines, and requirements specified at the time of transaction. Failure to comply may result in the suspension or cancellation of your order without liability to Ninetytwo.

1. You agree to pay for products using a valid credit or debit card that is legally acceptable for settlement.
2. You agree not to cancel or reverse the payment unless you receive a product that does not comply with the agreement, the product has not been delivered within the specified shipping period, or the product you receive is significantly different from the description.
3. You acknowledge the Refund Policy, under which a refund for a successfully completed payment can only be made if Ninetytwo team agrees and approves the refund request.
4. You acknowledge all refunds to be made through the original payment method and to the person making the transaction.
5. You acknowledge no guarantee that the refund will be credited to your account on time. The refund process may take time and depends on each bank and/or the payment service provider who process the refund.

Return Policy
Ninetytwo Refund Policy
Thank you for shopping at Ninetytwo!
We offer refunds within 15 days from the date you receive your product. If 15 days have passed since delivery, you will not be eligible for a refund.

Frequently Asked Questions
What can I return?
We accept returns on all items purchased from our website or MyShop if they are in original condition (unworn and with tags).

You can return your order if it is:

• Not delivered within the promised timeframe

• Different from the description

• Defective or damaged or not in line with the agreed order

When can I return?
Returns are accepted within 15 days from the date of delivery.

Where can I return?
Please contact our store via email or direct message on Instagram, and provide a video clip or photo clearly showing the issue with the product.

When do I get my refund?
Once we receive your returned package, our team will verify its contents and inspect the item to ensure it is unworn and in its original condition. We will then process the refund and send the money back to your account within 7-10 business days.

How can I get a different size or color?

Please note direct exchanges of our products are not possible at this stage. If you need a different size or color, you will need to return the item back to us for a refund, and then place a new order.